FAQ

What is your return policy?

We accept returns for a refund within 14 days of delivery.

To be eligible for a return, items must be:

Unworn
Undamaged
Returned in their original packaging

Customers are responsible for return shipping costs.

Can I exchange my sunglasses?

Yes. Exchanges are accepted within 30 days of delivery for a different style of equal value.

Do your sunglasses come with a warranty?

Yes. Every pair comes with a 30-day warranty, starting the day your order is delivered. If your frames break or show a defect from normal wear in that time, like a loose hinge, a lens that pops out or a cracked frame, we'll replace them free.

The warranty doesn't cover loss, everyday scratches or accidental damage. See the full warranty details.

What if my order arrives damaged or defective?

It's covered by our 30-day warranty. Email us at info@shadyparkla.com with your order number and a photo, and we'll replace it free.

What if I purchased my sunglasses during a promotion?

Items purchased as part of a promotion, including our 2 for $49 offer, may be subject to adjusted refund amounts if only part of the order is returned.