Refund Policy

Returns

We accept returns for a refund within 14 days of delivery. To be eligible, items must be:

  • Unworn
  • Undamaged
  • Returned in their original packaging

Customers are responsible for return shipping costs.

Exchanges

Exchanges are accepted within 30 days of delivery for a different style of equal value.

30-day warranty

Every pair of Shady Park sunglasses comes with a 30-day warranty, starting the day your order is delivered.

If your frames break or show a defect from normal wear within those 30 days, we'll replace them free. That includes:

  • Loose or broken hinges
  • Lenses that pop out or come loose
  • Cracks or breaks in the frame
  • Damage in transit or manufacturing defects

The warranty doesn't cover loss or theft, everyday scratches, or accidental damage such as sitting on, dropping or stepping on your sunglasses.

To make a claim, email info@shadyparkla.com with your order number and a photo of the issue. If the same style is no longer available, we'll exchange it for a style of equal value.

How to start a return or exchange

Email us at info@shadyparkla.com with your order number and we'll send you return instructions.

Refunds

Approved refunds are issued to your original payment method once we receive and inspect your return.

Promotions

Items purchased as part of a promotion, including our 2 for $49 offer, may be subject to adjusted refund amounts if only part of the order is returned.

Final sale

The following items are final sale and cannot be returned or exchanged:

  • Sale items
  • Sample items
  • Discontinued styles

Final sale items are still covered by the 30-day warranty.

See also our Shipping Policy and FAQ.